About Me

A resourceful IT professional dedicated to bridging technology and user experience for high-impact, scalable solutions.

Ajit, Senior Engineering Leader, in a professional setting

My Journey

With over 15 years of success in multi-tier application design and Agile project development, I've navigated the complexities of the Finance, Healthcare, and E-commerce sectors. Currently, as a senior engineering leader at the world’s largest retail company, I spearhead the Health and Wellness technology portfolio, encompassing Pharmacy and Vision Centers.

My experience includes architecting AI-driven, customer-centric platforms—enabling innovations from self-service prescription refills and two-hour home deliveries to virtual try-ons for custom eyewear using computer vision and OCR technologies powered by LLMs. These AI-driven solutions have significantly improved customer and patient engagement.

Previously, as Senior Vice President at Citibank, I led retail credit card innovations, notably integrating “Apply & Buy” with top retail partners. I thrive on implementing new ideas across distributed systems, microservices, and modern web stacks, building high-performing teams, and driving measurable business outcomes.

My Approach

Delivering user-centric, scalable, and high-impact technology solutions.

Mission

To leverage cutting-edge technology and user-focused design to solve complex challenges, create exceptional digital experiences, and deliver tangible business value. I aim to build and lead teams that foster innovation and excellence.

Philosophy

I believe in the power of technology to transform businesses and improve lives. My focus is on architecting robust, scalable solutions, fostering collaboration, and relentlessly pursuing innovation to meet the evolving needs of users and organizations.

Core Expertise

A blend of technical proficiency and strategic leadership.

Multi-Tier Application Design

Agile Project Development

AI-Driven Platforms (CV, OCR, LLM)

User Experience (UX) Leadership

Finance & Retail Technology

Healthcare Technology Solutions

Professional Experience

A timeline of key roles and contributions in my career.

Senior Manager II, Health & Wellness Technology

Walmart

  • Spearhead the Health and Wellness technology portfolio, including Pharmacy and Vision Centers.
  • Architect AI-driven, customer-centric platforms for self-service prescription refills, two-hour home deliveries, virtual try-ons for custom eyewear (using CV, OCR, LLMs), AI vision power readings, and PD measurements.
  • Lead user experience efforts within the Health and Wellness domain, ensuring personalized interactions and improved adherence to healthcare treatments.
October 2022 - Present
Sunnyvale, CA

SVP, Digital S/W Engineer Group Manager

Citibank

  • Spearheaded retail credit card innovations, including the successful integration of “Apply & Buy” functionality with major retail partners.
  • Focused on bridging technology and user experience to deliver scalable, high-impact solutions and streamline customer acquisition.
  • Drove measurable business outcomes through strategic implementation of new ideas across distributed systems and microservices.
June 2012 - Oct 2022
Dallas, TX

VP, UI Architect & Manager

Citibank

  • Architected Citi Fusion Acquisition Program, a $30M transformation project using Angular and microservices.
  • Led end-to-end development of 30+ microservices deployed on Pivotal Cloud Foundry (PCF).
  • Owned UI framework development for CITI Retail Services, ensuring partner adaptability and scalability.
  • Designed and deployed a global compliance and regulatory reporting platform, streamlining reporting processes.
March 2019 - June 2022
Dallas, TX

VP, UI Lead

Citibank

  • Led development of CITI NextGen credit card application platform, enhancing user experience and conversion rates.
  • Integrated Google Ad Manager and Firebase for targeted marketing offers and customer segmentation.
  • Managed CI/CD pipelines using Jenkins, Bitbucket, and Git, ensuring seamless release cycles.
March 2015 - March 2019
Dallas, TX

Sr. Software Engg, UI Lead

Apple

  • Developed data visualization tools using AngularJS, enhancing internal decision-making dashboards.
  • Translated UX wireframes into highly responsive web applications, improving user engagement.
March 2014 - March 2015
Sunnyvale, CA

Associate, Web Lead

Novartis Pharma

  • Designed and developed multiple e-marketing websites targeting patients and healthcare professionals.
  • Built mobile-friendly frameworks and cross-platform web applications for better accessibility.
Nov 2012 - March 2014
East Hanover, NJ

Associate Consultant, Web Developer

WIPRO

  • Developed responsive web applications for healthcare client using HTML5, CSS3, JavaScript, Bootstrap, and jQuery.
  • Optimized UI/UX designs for mobile and web platforms, enhancing customer experiences.
Dec 2008 - Nov 2012
Kolkata, India

Recognitions & Accolades

Acknowledged for driving innovation and delivering impactful results.

Digital Excellence Award 2023

Awarded for leading the development of the AI-driven Health & Wellness platform, significantly improving patient engagement.

Top Tech Leader Under 40

Recognized for contributions to technology leadership and innovation in the retail sector.

Quality Excellence Award

Acknowledged for the successful rollout of the "Apply & Buy" feature, enhancing customer acquisition.

Professional Affiliations

Active participation in leading technology and engineering communities.

Senior Member, IEEE

The world's largest technical professional organization dedicated to advancing technology for the benefit of humanity.

Member, Forbes Technology Council

An invitation-only community for world-class CIOs, CTOs, and technology executives.